Privacy Policy
This policy explains how China Med Links collects, uses and protects information submitted by international patients and their representatives.
Information we collect
We may collect contact details, country or region, preferred language, service interests and information you voluntarily include in an enquiry. Do not submit detailed medical records through the initial contact form.
How information is used
Information is used to respond to enquiries, coordinate requested services, maintain service records, protect the website and comply with applicable obligations.
Medical information
Medical records are requested only through an authorized process when necessary. Access should be limited to personnel and institutions involved in the requested coordination.
Sharing
We do not sell personal information. Information may be shared with a selected hospital, translator or service provider only when needed for the requested service and with an appropriate basis or authorization.
Retention and security
Information is retained only as long as reasonably required for the service, legal obligations and dispute prevention. No internet transmission or storage system can be guaranteed completely secure.
Your choices
You may request access, correction or deletion of eligible information by contacting hello@chinamedlinks.com.
Questions about this document may be sent to hello@chinamedlinks.com.